A sustainability report is far more than a nice-to-have – it is a core building block for trust, visibility and future-readiness in hospitality. With this free template, we guide you #StepByStep through the process.

You will receive a Word document that includes all essential steps as well as additional background information. You can enter your content directly into the prepared template.

This download answers:

• Which content belongs in a hotel sustainability report?
• How do you strike the right balance between numbers, facts and storytelling?
• How do you communicate progress credibly – without greenwashing?
• Which structures and standards help you report in a consistent, comparable way over time?

Social sustainability starts with a stance – the decision to put people first. This concise guide shows how hotels can design inclusive hospitality, remove barriers and enable participation. We share six principles that turn stance into action – understandable, respectful and effective. 

What’s included:

• A clear introduction to social sustainability – and why it is the foundation of modern hospitality.
• Six principles with concrete to-dos for teams and guests – from inclusive language to barrier-free wayfinding.
• A best-practice example from hospitality that shows how it works in daily operations.
• Curated resources to help you take the next step with confidence.

This download answers:

• What does social sustainability mean in a hotel – in short, practical terms?
• How do I build fair, inclusive structures for teams and guests – from job ad to check-out?
• Which principles help translate stance into action – today and over time?
• How do I start concretely – and stay on track?

The way hotels and restaurants design their menus not only matters for our planet, but also for guests’ health and future generations' quality of life. That’s why we have created this practical guide – to empower you with our five top tips for a sustainable (hotel) kitchen, background information and practical insights.

Included in the guide:

• What males people give up meat?
• How can hotel and restaurant managers benefit from this shift?
• How can you make sure your menu is to the liking of (almost) everybody?
• What can you do to make your (hotel) kitchen more sustainable?

In this exercise, you will distil your hotel’s sustainability story and put it on paper — as the foundation for both internal and external communication. Your story reflects your hotel’s sustainability journey, which is why it is unique to you.

By weaving in the principles of Sustainable Communication, you will learn to write clearly and credibly for the audiences you engage with. This exercise is part of The Sustainable Hotel Handbook: Communication. To learn more about the handbook and get your copy, head HERE.

What’s Included:

• Guided Q and A to get to the heart of your sustainability story
• A fill-in sustainability statement template
• A Sustainable Communication checklist
• Helpful resources to support your story across various channels

Sustainability is a complex topic, so we’ve taken every effort to make it as approachable, practical and actionable as possible. To make hotel sustainability happen, you must first understand what the term exactly means.

With our Introduction handbook, we give you all the information you need to find your way through the jungle of myths and misinformation when it comes to sustainability. In order to do that, we introduce you to the United Nation's 17 SDGs and MAp’s 4 Ps of Sustainability. We also highlight what makes a sustainable hotel, why it's relevant, and the benefits it brings for your hotel.

You may choose to read the Introduction handbook alone to get an overview of sustainability and learn the most important basics. Or you may choose to read it in combination with our other free resources, our RoadMap, or as a first step in working through The Sustainable Hotel handbooks.

What’s included:

• An introduction to MAp’s 4Ps of Sustainability and the UN SDGs
• Frequently-asked questions about sustainability
• An overview of the benefits that come with having a sustainable hotel
• Explanations about what sustainability is and what it is not
• An exposition of sustainability myths and how to overcome them
• Guidelines to help you start your sustainability journey NOW
• MAp advice based on MAp’s years of expertise advising sustainable hotels

This blogcast is for anyone who wants to shape the future of hospitality – from independent and boutique hoteliers to investors, consultants, and students looking to understand and apply sustainability in hotels.

Our blogcast is all about sustainability in hospitality. We talk about what truly makes a hotel sustainable, how to avoid greenwashing, what female travellers expect, and much more. Look forward to exciting insights, practical tips, and inspiring stories!

Because you'll get practical advice, exciting insights, and inspiring ideas all about sustainability in hospitality! Whether you run a hotel, invest in one, or are simply curious, our blogcast helps you understand sustainability, develop strategies, and better connect with your guests.

This podcast is for independent and boutique hoteliers, but also investors, consultants and even students, seeking to understand hotel sustainability and implement it into their work.

It teaches about holistic sustainability through the 4 Ps of Sustainability – Purpose, People, Planet, Profit –and how to translate sustainability into effective and impactful internal and external communication.

By getting your communication right, you realise even more positive benefits from your sustainability efforts – by garnering the support of your employees, gaining global recognition, attracting new guests and more – that enable you to create even greater positive impact on People and Planet. Not only will you be educated and informed, but inspired and motivated to make change happen!

You'll find the podcast on major podcast providers:

• Spotify
• Youtube
• Apple
• Google 
• Radio Public

Want to kickstart your sustainability journey but not sure where to start? We’ve created a practical and interactive RoadMAp that walks you through the 4 steps that you should take to start your journey to implementing sustainable hotel practices.

The RoadMAp outlines why each sustainable hotel practice is important for your hotel business and how to implement it, with helpful resources, tools and must-reads to support you along the way. It is helpful when used alone as a tool or in combination with our free webinar about Sustainable Hotel Management.

What's included:

• Interactive RoadMAp for you to fill in (free PDF)
• Practical tips on how to get started on Sustainable Hotel Management
• An overview of must-see and reads to support you along your sustainability journey

MAp’s very own Magdalena Rungaldier sat down with Emilie Ausseil of SuitePad, the leading digital guest engagement platform, to discuss the sustainable hotel practices defining 2023 in this informative webinar.

In it, Magdalena presents MAp’s 4 Ps of Sustainability – Purpose, People, Planet, Profit – and, with a holistic perspective, offers up specific guidance and practical tips to get hotels started on becoming more sustainable in 2023, highlighting this year’s top trends leading the way forward. Another important topic covered in this webinar is the role technology and innovation play in sustainability, while transforming the guest experience for the better.

What’s included:

• Webinar recording (45 min)
• Interactive Hotel Sustainability RoadMAp

From plastic straws to food buffets, the amount of waste and food waste hotels produce is significant! And the reality is that every kilo of waste equates to inefficiently-used resources.

This makes waste management an important priority when it comes to sustainability, which is why we’ve created this free download to give a first insight and practical tools to help you address this important topic.

Download this free PDF guide in order to reduce waste and food waste in your boutique hotel NOW.

What’s Included:

• Astonishing facts about (food) waste
• 6 concrete action steps you can take NOW to reduce your hotel’s (food) waste
• A best practice example
• Resources to support you on jour journey #onwards into waste management