Economic sustainability looks at how your hotel, and those believing in and supporting your hotel, reap the rewards of your sustainability efforts. Because what is it to Profit if the world around you doesn’t Profit too?
Let’s explore why Profit is critical to your hotel, beyond the obvious reasons!
The more profitable your hotel becomes, the more profitable it is for everybody involved.
From guests to employees, partners to local community members, your hotel is better able to uplift, empower and serve those around it.
How you make your Profit and what you do with it is what truly matters.
And if we all focus on becoming more profitable for the greater good of all and are willing to share in that Profit, the world would truly be a better place.
First of all, Profit allows you to stay in business – duh! But also consider that the more profitably you operate, the more you can re-invest in your hotel business to better your best.
Think about continuous improvements you can make, as well as investing in your People, which will drive more success and growth for your hotel.
The more profitable your hotel becomes, the more profitable it is for everybody involved.
From guests to employees, partners to local community members, your hotel is better able to uplift, empower and serve those around it.
How you make your Profit and what you do with it is what truly matters.
And if we all focus on becoming more profitable for the greater good of all and are willing to share in that Profit, the world would truly be a better place.
First of all, Profit allows you to stay in business – duh! But also consider that the more profitably you operate, the more you can re-invest in your hotel business to better your best.
Think about continuous improvements you can make, as well as investing in your People, which will drive more success and growth for your hotel.
The more profitable your hotel becomes, the more profitable it is for everybody involved.
From guests to employees, partners to local community members, your hotel is better able to uplift, empower and serve those around it.
We’ve created a practical handbook to drive your long-term economic growth, and that of the world around your hotel.
In this handbook, we look outward at how you distribute your Profit to your People, detailing economic business practices that add to your Triple Bottom Line and help you to achieve Purposeful Profits. We also explore other approaches to economic sustainability. As a result of the insights, tools and exercises in the handbook, you create a hotel where stakeholders Profit too.
The Sustainable Hotel Handbook - Collection is an exceptional and timely resource to help hotels align their business goals with a triple bottom line that supports people, purpose, and most importantly, the planet.
Each beautifully-designed guide in the collection is jam-packed with helpful educational info, visual references, and relevant prompts to help you develop a more sustainable business model step-by-step.
With the environmental challenges we face, this responsible approach to doing business is now non-negotiable, and I’m encouraged to see such a valuable and innovative resource and service being offered to the hotel industry by MAp Boutique Consultancy. Investing in these guides and implementing the recommended systems and practices will not only differentiate your hotel business, but enable it to thrive, too.
MICH BONDESIO, AUTHOR, COACH & BUSINESS CONSULTANT, CREATING CADENCE (UNITED KINGDOM)
What I particularly appreciated was the way the content was presented. The diversity of formats, including checklists, interviews, and success stories, made the content very accessible and engaging. The visual design of the handbook, featuring images and quotes, also contributed to my enjoyment of reading it. Overall, I can wholeheartedly recommend The Sustainable Hotel Handbook: People.
Unfortunately, the available literature on sustainability in the hotel industry was quite limited, but I was happy to find that The Sustainable Hotel Handbook: People proved to be a highly-valuable resource.
The handbook lists the various hotel stakeholder groups separately and provides deep insights into each one. Additionally, it elucidates the needs of these stakeholders and how hotels can fulfill them in a sustainable manner. Furthermore, I was able to learn more about the subject through Tatjana's success story and interview, gaining intriguing insights.
What I particularly appreciated was the way the content was presented. The diversity of formats, including checklists, interviews, and success stories, made the content very accessible and engaging. The visual design of the handbook, featuring images and quotes, also contributed to my enjoyment of reading it. Overall, I can wholeheartedly recommend The Sustainable Hotel Handbook: People. It not only provides a comprehensive approach to the topic of social sustainability in the hotel industry but also serves as a helpful resource for students like me who are exploring this subject.
LUISE WEINERT, BACHELOR'S STUDENT AT FHGR CHUR (CHUR/SWITZERLAND)
"Sustainability" was not tangible for me - it was always distant, and I didn't know how to efficiently implement sustainability into my hotel. The Sustainable Hotel opened up a new world for me, and with each handbook, I understood more about what I can successfully implement step-by-step and what truly makes a difference. Because it's of no use to talk about Mount Everest if you can't manage to climb the first hill.
"Sustainability" was not tangible for me - it was always distant, and I didn't know how to efficiently implement sustainability into my hotel. Just by reading the introduction to the handbook collection, which provides a clear definition (What is sustainability? What is a sustainable hotel? What does it mean for me?) and a clear breakdown of sustainability areas, sustainability became tangible.
I am a technician, a practitioner, and this clear division has helped me immensely. It opened up a new world for me, and with each handbook, I understood more about what I can successfully implement step-by-step and what truly makes a difference. Because it's of no use to talk about Mount Everest if you can't manage to climb the first hill.
RENATO BOTTE, OWNER OF LOCANDA MISTRAL (PIEDMONT/ITALY)
The Planet handbook (by the way, my personal favorite) provides easily-understandable yet practical steps to save energy and water in general. The handbook helped me shape communication with our guests to motivate them to minimise their personal ecological footprint. The "Waste Action Plan" in the handbook helped me adapt our culinary offerings to minimise overall waste (food, packaging, plastics).
In terms of sustainability, the hotel industry faced a significant challenge, particularly in the areas of energy and water consumption. Hotels often consume large amounts of energy for lighting, heating, cooling, and operating facilities like swimming pools and spas. This leads to substantial greenhouse gas emissions, contributing to climate change.
One personally significant ethical concern that also affected our hotel group was waste management. It was painful to observe how much waste a hotel generates, from packaging to food. No matter how well-designed it is, a buffet will always result in a certain amount of food waste.
The Planet handbook (by the way, my personal favorite) provides easily-understandable yet practical steps to save energy and water in general. The handbook encouraged me to seek technological support in South Tyrol, so I reached out to myGekko, a company from Bruneck that optimizes energy consumption using AI and other technologies.
The handbook also helped me shape communication with our guests to motivate them to minimise their personal ecological footprint. Saving a towel when washing or understanding that the sauna starts two hours later can have a significant impact when thousands of guests visit every month.
The "Waste Action Plan" in the handbook helped me adapt our culinary offerings to minimise overall waste (food, packaging, plastics). We eliminated the bi-weekly evening buffets in the hotels, and the breakfast buffet now only includes products that can be cleverly reused. All hot dishes are now prepared à la minute. Although we are not completely "zero waste" yet, as some adjustments are still needed in South Tyrol, we are definitely on the right path.
In conclusion, I must honestly say that we do not yet have the means to measure our ecological footprint or exact savings accurately. However, when it comes to electricity and water, simply looking at the bills shows an average savings of about 12% compared to the previous year. The almost daily trips to the recycling center have now been reduced to just two times per week. Overall, some noticeable changes have already occurred with open eyes. But most importantly, since the introduction of The Sustainable Hotel Handbook, I am proud of the willingness of our staff and guests to drive sustainability forward and to realise that each individual can make a difference.
THOMAS KERSCHBAUMER, HEAD OF BUSINESS UNIT HOTEL & GASTRO, SENFTER HOLDING (SOUTH TYROL/ITALY)
The Sustainable Hotel Handbooks are very user-friendly and therefore perfect for entrepreneurs looking to facilitate their entry into sustainable tourism development. I view it as a well-structured, comprehensive, and visually-appealing guide.
Particularly valuable are the numerous practical tips, concrete action steps, and expert interviews. This adds an additional layer of depth to the information and facilitates direct applicability.
HEIDRUN STOISER, LEAD GREEN EXPERIENCES AT PIZ (MONTAFON / AUSTRIA)
Defining our own purpose, our own identity, is a challenge, but it makes our story tangible, credible, simplifies many things, and helps us use financial and personal resources wisely and purposefully. The Purpose handbook helps us tackle this challenge step-by-step, and starting with our own motivation is powerful.
I consider the ability to shape our environment and tell a story as a special gift. Especially in the hospitality industry, we must harness it. Defining our own purpose, our own identity, is a challenge, but it makes our story tangible, credible, simplifies many things, and helps us use financial and personal resources wisely and purposefully.
The Purpose handbook helps us tackle this challenge step-by-step, and starting with our own motivation is powerful. Purpose, a guiding principle that directs our decisions and actions throughout the entire customer journey.
LILIAN ROTEN, FOUNDER OF DESIGN JOURNEY AND HOTEL DE LONDRES IN BRIG (SWITZERLAND)
The Sustainable Hotel Handbook - Collection is an exceptional and timely resource to help hotels align their business goals with a triple bottom line that supports people, purpose, and most importantly, the planet.
Each beautifully-designed guide in the collection is jam-packed with helpful educational info, visual references, and relevant prompts to help you develop a more sustainable business model step-by-step.
With the environmental challenges we face, this responsible approach to doing business is now non-negotiable, and I’m encouraged to see such a valuable and innovative resource and service being offered to the hotel industry by MAp Boutique Consultancy. Investing in these guides and implementing the recommended systems and practices will not only differentiate your hotel business, but enable it to thrive, too.
MICH BONDESIO, AUTHOR, COACH & BUSINESS CONSULTANT, CREATING CADENCE (UNITED KINGDOM)
What I particularly appreciated was the way the content was presented. The diversity of formats, including checklists, interviews, and success stories, made the content very accessible and engaging. The visual design of the handbook, featuring images and quotes, also contributed to my enjoyment of reading it. Overall, I can wholeheartedly recommend The Sustainable Hotel Handbook: People.
Unfortunately, the available literature on sustainability in the hotel industry was quite limited, but I was happy to find that The Sustainable Hotel Handbook: People proved to be a highly-valuable resource.
The handbook lists the various hotel stakeholder groups separately and provides deep insights into each one. Additionally, it elucidates the needs of these stakeholders and how hotels can fulfill them in a sustainable manner. Furthermore, I was able to learn more about the subject through Tatjana's success story and interview, gaining intriguing insights.
What I particularly appreciated was the way the content was presented. The diversity of formats, including checklists, interviews, and success stories, made the content very accessible and engaging. The visual design of the handbook, featuring images and quotes, also contributed to my enjoyment of reading it. Overall, I can wholeheartedly recommend The Sustainable Hotel Handbook: People. It not only provides a comprehensive approach to the topic of social sustainability in the hotel industry but also serves as a helpful resource for students like me who are exploring this subject.
LUISE WEINERT, BACHELOR'S STUDENT AT FHGR CHUR (CHUR/SWITZERLAND)
"Sustainability" was not tangible for me - it was always distant, and I didn't know how to efficiently implement sustainability into my hotel. The Sustainable Hotel opened up a new world for me, and with each handbook, I understood more about what I can successfully implement step-by-step and what truly makes a difference. Because it's of no use to talk about Mount Everest if you can't manage to climb the first hill.
"Sustainability" was not tangible for me - it was always distant, and I didn't know how to efficiently implement sustainability into my hotel. Just by reading the introduction to the handbook collection, which provides a clear definition (What is sustainability? What is a sustainable hotel? What does it mean for me?) and a clear breakdown of sustainability areas, sustainability became tangible.
I am a technician, a practitioner, and this clear division has helped me immensely. It opened up a new world for me, and with each handbook, I understood more about what I can successfully implement step-by-step and what truly makes a difference. Because it's of no use to talk about Mount Everest if you can't manage to climb the first hill.
RENATO BOTTE, OWNER OF LOCANDA MISTRAL (PIEDMONT/ITALY)
The Planet handbook (by the way, my personal favorite) provides easily-understandable yet practical steps to save energy and water in general. The handbook helped me shape communication with our guests to motivate them to minimise their personal ecological footprint. The "Waste Action Plan" in the handbook helped me adapt our culinary offerings to minimise overall waste (food, packaging, plastics).
In terms of sustainability, the hotel industry faced a significant challenge, particularly in the areas of energy and water consumption. Hotels often consume large amounts of energy for lighting, heating, cooling, and operating facilities like swimming pools and spas. This leads to substantial greenhouse gas emissions, contributing to climate change.
One personally significant ethical concern that also affected our hotel group was waste management. It was painful to observe how much waste a hotel generates, from packaging to food. No matter how well-designed it is, a buffet will always result in a certain amount of food waste.
The Planet handbook (by the way, my personal favorite) provides easily-understandable yet practical steps to save energy and water in general. The handbook encouraged me to seek technological support in South Tyrol, so I reached out to myGekko, a company from Bruneck that optimizes energy consumption using AI and other technologies.
The handbook also helped me shape communication with our guests to motivate them to minimise their personal ecological footprint. Saving a towel when washing or understanding that the sauna starts two hours later can have a significant impact when thousands of guests visit every month.
The "Waste Action Plan" in the handbook helped me adapt our culinary offerings to minimise overall waste (food, packaging, plastics). We eliminated the bi-weekly evening buffets in the hotels, and the breakfast buffet now only includes products that can be cleverly reused. All hot dishes are now prepared à la minute. Although we are not completely "zero waste" yet, as some adjustments are still needed in South Tyrol, we are definitely on the right path.
In conclusion, I must honestly say that we do not yet have the means to measure our ecological footprint or exact savings accurately. However, when it comes to electricity and water, simply looking at the bills shows an average savings of about 12% compared to the previous year. The almost daily trips to the recycling center have now been reduced to just two times per week. Overall, some noticeable changes have already occurred with open eyes. But most importantly, since the introduction of The Sustainable Hotel Handbook, I am proud of the willingness of our staff and guests to drive sustainability forward and to realise that each individual can make a difference.
THOMAS KERSCHBAUMER, HEAD OF BUSINESS UNIT HOTEL & GASTRO, SENFTER HOLDING (SOUTH TYROL/ITALY)
The Sustainable Hotel Handbooks are very user-friendly and therefore perfect for entrepreneurs looking to facilitate their entry into sustainable tourism development. I view it as a well-structured, comprehensive, and visually-appealing guide.
Particularly valuable are the numerous practical tips, concrete action steps, and expert interviews. This adds an additional layer of depth to the information and facilitates direct applicability.
HEIDRUN STOISER, LEAD GREEN EXPERIENCES AT PIZ (MONTAFON / AUSTRIA)
Defining our own purpose, our own identity, is a challenge, but it makes our story tangible, credible, simplifies many things, and helps us use financial and personal resources wisely and purposefully. The Purpose handbook helps us tackle this challenge step-by-step, and starting with our own motivation is powerful.
I consider the ability to shape our environment and tell a story as a special gift. Especially in the hospitality industry, we must harness it. Defining our own purpose, our own identity, is a challenge, but it makes our story tangible, credible, simplifies many things, and helps us use financial and personal resources wisely and purposefully.
The Purpose handbook helps us tackle this challenge step-by-step, and starting with our own motivation is powerful. Purpose, a guiding principle that directs our decisions and actions throughout the entire customer journey.
LILIAN ROTEN, FOUNDER OF DESIGN JOURNEY AND HOTEL DE LONDRES IN BRIG (SWITZERLAND)
Create a thriving hotel business and learn more about holistic hotel sustainability with our practical handbooks, tools and resources. Let’s get started on the road to a more hospitable and purposeful Planet – together!
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